Throughout your day, always remember to: 

OBSERVE VS. ASSUME	CONSULT VS. DIRECT
Pay attention	Explore ideas
Collect information	Provide options
Watch what's happening	Acknowledge efforts
TEACH VS. DO	LISTEN VS. TALK
Make it okay to learn	How do they feel?
Encourage "risk taking"	What do they see?
Challenge their thinking	What do they think?
Recognize continuous improvement	ROLE MODEL VS. LECTURE
ASK VS. TELL	"Walk the Talk"
Find out what they know	Set the example
Find out what they don't know	Remove barriers
Get more information	Trust positive intentions
	Take people with you
ALWAYS DELIVER ON YOUR COMMITMENTS